The Reports of Groupon’s Death Are Greatly Exaggerated

by Vinicius Vacanti on June 5, 2011

 

Since Groupon filed its S-1 on Thursday, there have been hundreds of negative articles written about Groupon (including one of our own).

 

While some of the concerns brought up about Groupon are legitimate,  many of them are unfounded.

Unfortunately for Groupon, since they just filed their S-1 with the SEC, they can’t publicly respond to these concerns (this period is known as a quiet period).

As part of our work on building Yipit as a daily deal aggregator of over 500 services, we’ve talked to hundreds of daily deal sites, big media companies, white label providers, local merchants, journalists, daily deal users and daily deal non-users. Throughout that process, we’ve learned a tremendous amount about how the industry works, its legitimate challenges and its unfounded concerns.

Unfounded Concerns

Here are the some of the most widely circulated concerns that are largely unfounded:

1. Local Merchants Don’t Like Daily Deals

Based on our Yipit data product, 44% of daily deals run in May were run by businesses who had already run a daily deal. If they really had a bad experience, why would so many merchants be doing it again? Also, if local merchants didn’t like daily deals, how was Groupon able to increase the number of merchants they work with in a mature market like Boston by 60% in just the last three months.

Even though Yipit aggregates deals and doesn’t work with merchants directly, we still get 20 unsolicited emails a day from merchants wanting to run a daily deal on Yipit. I would guess Groupon gets 2,000 unsolicited emails a day from merchants wanting to run daily deals.

This perception of local merchants not liking daily deals largely comes from the observation bias that the only stories you read about are the ones where merchants had a bad experience. It’s the same way that if you watch the nightly news, you would assume there’s a murder on every block.

2. Local Merchants Can’t Effectively Discount More Than 10%

The Knewton Blog, in a post entitled “Groupon is a Straight-Up Ponzi Scheme”,  stated that the “The vast majority of local merchants can’t discount more than 10 percent.” I have no idea where they pulled that statistic from but it’s completely unfounded.

From the S-1, only 9% of Groupon’s deals are for traditional retail businesses that typically feature high variable costs. The other 91% of Groupon’s deals are for spas, salons, restaurants, events, activities and other services. These merchants all have a large fixed cost based, perishable inventory and considerably lower variable costs. Accordingly, their marginal cost on an addition customer is low enough allowing them to discount aggressively. That’s why businesses have been having 50% off sales and large group discounts for hundreds of years.

3. Groupon Insiders Are Cashing Out

Of course Groupon insiders have cashed out a portion of their shares (approximately 20%). No matter how confident they are in the business, it would be financially irresponsible for them not to cash out a portion of their shares given the multi-billion dollar valuation they were being offered as part of earlier rounds. The vast majority of their wealth is still completely tied-up in the success of Groupon.

4. Groupon is Not Building a Moat

In a widely circulated post, 37signals co-founder David Hansson pointed out that Groupon is not building a moat like Amazon did. Based on our observations, Groupon may not be a completely untraversable moat, but they are building a moat.

While LivingSocial has become a strong number 2, just ask the 400 other independent daily deal sites that have launched since Groupon. While they have been able to get traction and are building strong businesses, only a handful have scaled to a million users and none of them have scaled to double-digit millions of users. User acquisition has become too competitive and thus too expensive.

While there’s no barrier to entry in the space, there’s now a barrier to scale and Groupon has scale. Over time that scale will allow them to develop a better experience on the user side and merchant side (think relationships with credit card companies, partnerships with nationwide brands).

But what about the threat from existing media companies that already have millions of users like Travelzoo, Gilt, Google and Facebook?

Groupon is building a bigger moat: a massive local salesforce of over 3,500 people. Why do you think Google and Facebook just launched in a few markets? That’s because they couldn’t launch in more markets since they don’t yet have the necessary local salesforce and it will take time for them to build it.

This salesforce could become an even more impressive moat if Groupon Now, a mobile real-time deals product, takes off. For a product like Groupon Now to work, you need thousands of active deals in each city which only a very large salesforce can make happen.

5. Groupon’s Trying To Trick Us By Emphasizing a New Accounting Metric

One of the most talked about issues with Groupon’s S-1 (see Forbe’s critical analysis) is their emphasis on a metric called adjusted CSOI which is their operating income excluding online marketing expense, acquisition costs and stock-based compensation.

The big figure in that calculation is the online marketing expense which when backed-out, implies that Groupon is profitable ($81.2 million in the first 3 months of 2011, or $325 million annualized). The main issue people have with backing-out this expense is that without online marketing Groupon’s business would collapse. That’s unfounded.

Even if Groupon completely stopped marketing, they would still be able to grow their subscribe base. Based on conversations with industry insiders, I would guess that almost half of all users Groupon signs up are non-paid users which are probably better Groupon users than paid users. That being said, if you consider CSOI, you have to significantly discount their current revenue and revenue growth expectations.

Groupon is using CSOI to point out that they are investing aggressively in the growth of their business at the expense of current profitability.

6. Groupon is Effectively Insolvent

A widely circulated post on Minyanville argues that Groupon is effectively insolvent because they owe a net $230 million in accounts payable and are currently burning $100 million a quarter. This is completely unfounded.

First off, $100 million a quarter is a non-cash number. Their cash flow from operating activities in 2010 was a positive $86 million and a positive $17 million in the first 3 months of 2011. They aren’t actually losing $100 million a quarter.

Secondly, a business with negative working capital is actually a strong business. It means that Groupon can effectively use its working capital to fund operations. Most businesses are in the unfortunate position of having positive working capital and thus need to pay out funds faster than they are able to collect.

Real Concerns

While many of the concerns brought up have been unfounded, there are some real concerns:

Like any other company Groupon faces several challenges; but, like Mark Twain once said after reading his obituary, the reports of Groupon’s death are greatly exaggerated.

Follow @YipitData on Twitter for the latest industry trends and analysis by team Yipit.

Vinicius Vacanti is the co-founder and CEO of Yipit, the leading aggregator of the now over 500 daily deal services including Groupon, LivingSocial, Yelp, OpenTable, Gilt City and many others.

  • http://twitter.com/rodolfor Rodolfo Rosini

    The issue is not that the insiders are selling whatever portion of their stake, the issue is that a very large chunk of the money raised went to old shareholders instead of going to the business.

    Also a big issue is that acquisition costs are going up for everyone in the industry

    Last, which has not been covered enough, is that a large number of groupon offers are scams (and Groupon is closing an eye to this practice). Usually take the form of commodity+expensive addon which gets bundled at a very high list price and then discounted (and still be an overpriced commodity). This novelty will wear off.

  • http://twitter.com/rodolfor Rodolfo Rosini

    The issue is not that the insiders are selling whatever portion of their stake, the issue is that a very large chunk of the money raised went to old shareholders instead of going to the business.

    Also a big issue is that acquisition costs are going up for everyone in the industry

    Last, which has not been covered enough, is that a large number of groupon offers are scams (and Groupon is closing an eye to this practice). Usually take the form of commodity+expensive addon which gets bundled at a very high list price and then discounted (and still be an overpriced commodity). This novelty will wear off.

  • http://twitter.com/rodolfor Rodolfo Rosini

    The issue is not that the insiders are selling whatever portion of their stake, the issue is that a very large chunk of the money raised went to old shareholders instead of going to the business.

    Also a big issue is that acquisition costs are going up for everyone in the industry

    Last, which has not been covered enough, is that a large number of groupon offers are scams (and Groupon is closing an eye to this practice). Usually take the form of commodity+expensive addon which gets bundled at a very high list price and then discounted (and still be an overpriced commodity). This novelty will wear off.

  • http://getabl.wordpress.com/ markslater

    no where in your analysis did you address pricing or switching. 

    There is absolutely nothing to stop someone from coming along and saying “we’ll take 10% not 50%” – why should groupon get 50%???? 

    there are absolutely no switching costs. they dont keep my data, they dont facilitate my relationships – there is nothing to stop people from churning off – en masse once pricing competition starts to heat up. 

  • http://getabl.wordpress.com/ markslater

    no where in your analysis did you address pricing or switching. 

    There is absolutely nothing to stop someone from coming along and saying “we’ll take 10% not 50%” – why should groupon get 50%???? 

    there are absolutely no switching costs. they dont keep my data, they dont facilitate my relationships – there is nothing to stop people from churning off – en masse once pricing competition starts to heat up. 

  • http://getabl.wordpress.com/ markslater

    no where in your analysis did you address pricing or switching. 

    There is absolutely nothing to stop someone from coming along and saying “we’ll take 10% not 50%” – why should groupon get 50%???? 

    there are absolutely no switching costs. they dont keep my data, they dont facilitate my relationships – there is nothing to stop people from churning off – en masse once pricing competition starts to heat up. 

  • Ed Peciulis

    I don’t follow your logic on #5: there’s no way they would still be able to grow their subscriber base if they were to completely stop marketing.  Marketing costs will not go down and usually increase as time goes on.  

    Look at Coca Cola, for example.  They have global brand recognition, yet their marketing costs never go away and they spend billions on marketing, despite more-or-less constant long-term market share.  They don’t spend that money so their marketing folk can use their expense accounts getting drunk at high-end restaurants.  

    Groupon’s marketing spend will be used for user acquisition and also to retain existing users, just like in other companies.

  • Ed Peciulis

    I don’t follow your logic on #5: there’s no way they would still be able to grow their subscriber base if they were to completely stop marketing.  Marketing costs will not go down and usually increase as time goes on.  

    Look at Coca Cola, for example.  They have global brand recognition, yet their marketing costs never go away and they spend billions on marketing, despite more-or-less constant long-term market share.  They don’t spend that money so their marketing folk can use their expense accounts getting drunk at high-end restaurants.  

    Groupon’s marketing spend will be used for user acquisition and also to retain existing users, just like in other companies.

  • Ed Peciulis

    I don’t follow your logic on #5: there’s no way they would still be able to grow their subscriber base if they were to completely stop marketing.  Marketing costs will not go down and usually increase as time goes on.  

    Look at Coca Cola, for example.  They have global brand recognition, yet their marketing costs never go away and they spend billions on marketing, despite more-or-less constant long-term market share.  They don’t spend that money so their marketing folk can use their expense accounts getting drunk at high-end restaurants.  

    Groupon’s marketing spend will be used for user acquisition and also to retain existing users, just like in other companies.

  • http://giffconstable.com giffc

    “not worth their valuation expectations” does not mean “death”. My question isn’t whether there is a business here but can they keep up the growth and get the profitability needed to justify the EV/R being waved about. I am a skeptic right now.

  • http://giffconstable.com giffc

    “not worth their valuation expectations” does not mean “death”. My question isn’t whether there is a business here but can they keep up the growth and get the profitability needed to justify the EV/R being waved about. I am a skeptic right now.

  • http://giffconstable.com giffc

    “not worth their valuation expectations” does not mean “death”. My question isn’t whether there is a business here but can they keep up the growth and get the profitability needed to justify the EV/R being waved about. I am a skeptic right now.

  • http://viniciusvacanti.com Vinicius Vacanti

    I think they have lots of challenges but people have been using words like “insolvent”, “ponzi scheme”, “will never be profitable”. Those are “death” terms.

  • http://viniciusvacanti.com Vinicius Vacanti

    I think they have lots of challenges but people have been using words like “insolvent”, “ponzi scheme”, “will never be profitable”. Those are “death” terms.

  • http://viniciusvacanti.com Vinicius Vacanti

    I think they have lots of challenges but people have been using words like “insolvent”, “ponzi scheme”, “will never be profitable”. Those are “death” terms.

  • http://viniciusvacanti.com Vinicius Vacanti

    I don’t think it’s an issue that the funds to purchase insider shares came from within company or from outsiders.

    Increasing customer acquisition costs is a very real challenge. That being said, they already have signed up a massive number of users so it’s an even bigger issue for their competitors who are still trying to scale.

  • http://viniciusvacanti.com Vinicius Vacanti

    I don’t think it’s an issue that the funds to purchase insider shares came from within company or from outsiders.

    Increasing customer acquisition costs is a very real challenge. That being said, they already have signed up a massive number of users so it’s an even bigger issue for their competitors who are still trying to scale.

  • http://viniciusvacanti.com Vinicius Vacanti

    I don’t think it’s an issue that the funds to purchase insider shares came from within company or from outsiders.

    Increasing customer acquisition costs is a very real challenge. That being said, they already have signed up a massive number of users so it’s an even bigger issue for their competitors who are still trying to scale.

  • http://viniciusvacanti.com Vinicius Vacanti

    They will always have to do some level of brand marketing. But, their current marketing is way beyond that. Right now, they are aggressively investing in growth.

  • http://viniciusvacanti.com Vinicius Vacanti

    They will always have to do some level of brand marketing. But, their current marketing is way beyond that. Right now, they are aggressively investing in growth.

  • http://viniciusvacanti.com Vinicius Vacanti

    They will always have to do some level of brand marketing. But, their current marketing is way beyond that. Right now, they are aggressively investing in growth.

  • http://viniciusvacanti.com Vinicius Vacanti

    Their gross profit hasn’t changed from last year that would indicate their margins are holding up.

  • http://viniciusvacanti.com Vinicius Vacanti

    Their gross profit hasn’t changed from last year that would indicate their margins are holding up.

  • http://viniciusvacanti.com Vinicius Vacanti

    Their gross profit hasn’t changed from last year that would indicate their margins are holding up.

  • http://twitter.com/kevinbingo Kevin

    This is just a biased article, just because you are in the same business as Groupon

  • http://twitter.com/kevinbingo Kevin

    This is just a biased article, just because you are in the same business as Groupon

  • http://twitter.com/kevinbingo Kevin

    This is just a biased article, just because you are in the same business as Groupon

  • http://getabl.wordpress.com/ markslater

    so whats to stop someone from offering a better deal to the merchant?

    “We’ll give you 75% of the take”?

    i live in boston, and talk to merchants every day. They are wising up. 

  • http://viniciusvacanti.com Vinicius Vacanti

    Merchants aren’t choosing one or the other. They’ll do both of them as long as it makes sense financially.

  • Joedev68

    “there’s now a barrier to scale and Groupon has scale”.  That is the *big* issue I have with Groupon’s tactics.  Groupon built the scale only by selling below cost.  Selling at a loss in order to prevent competitors from entering the market or to put existing competitors out of business is just a tactic that takes no skill and is one I cannot support.  Makes me disappointed in a business I once held as a success.

  • http://www.ilovecoupons.com.au Dominic

    Your point 3 does not make sense. If the investors where confident about the company continues high growth then they would not be cashing out 20%! It’s also interesting how Groupon is rushing for the IPO. It seems like the insiders understand that the impressive growth can end any day.

  • http://www.ilovecoupons.com.au Dominic

    Your point 3 does not make sense. If the investors where confident about the company continues high growth then they would not be cashing out 20%! It’s also interesting how Groupon is rushing for the IPO. It seems like the insiders understand that the impressive growth can end any day.

  • http://www.ilovecoupons.com.au Dominic

    Your point 3 does not make sense. If the investors where confident about the company continues high growth then they would not be cashing out 20%! It’s also interesting how Groupon is rushing for the IPO. It seems like the insiders understand that the impressive growth can end any day.

  • http://viniciusvacanti.com Vinicius Vacanti

    You should never put all your eggs in one basket no matter how good that basket looks

  • http://viniciusvacanti.com Vinicius Vacanti

    You should never put all your eggs in one basket no matter how good that basket looks

  • http://viniciusvacanti.com Vinicius Vacanti

    You should never put all your eggs in one basket no matter how good that basket looks

  • Not Quite

    Your point #6 isn’t quite right, as it only scratches the surface of their numbers.  Included in Groupon’s cash flow from operations is 100% of the amount they receive from deal purchasers, including the nearly 50% that must go to merchants.  Instead of putting the 50% that must go to merchants in a restricted cash account, Groupon has spent it (you can tell because the 3/31 cash balance is less than the 3/31 “Accrued Merchant Payable”).  That’s why their true cash flow from operations is overstated–half of that cash isn’t theirs to keep and must be paid out eventually.

    Even if Groupon stopped all marketing, hiring, and selling of new deals today, they’d still owe the vast majority of the $290M to merchants for deals consumers will redeem.  Groupon spent money they should have been reserving, and put money into shareholders’ pockets instead of into the business.  If they stick the money from the IPO back on the balance sheet to cover this liability, they’ll be fine.  (That is, if you get excited about paying 10x+ revenues for a business that has to use the IPO cash to sit in the bank to cover its liabilities–rather than investing it in new opportunities)  Otherwise, when sales growth starts to decline, they’ll hit the wall.

    Even if growth doesn’t slow, they could still be in trouble if the split with merchants increases from 50% or if they need to pay merchants faster than the 60 days they take now (in the US).  A moat is fine, but consumers are loyal to the merchant, not to Groupon.  I don’t care who delivers a coupon for 50% off my favorite pizza place, and I won’t take a worse deal from Groupon than from someone else for the same restaurant.

    The negative working capital should provide float–they can hold merchants money for a couple months and earn interest.  What they can’t do indefinitely is continue to spend the money from last month that they owe to merchants on the premise that more money is coming in next month from an increase in sales.

    Also, to your point #2, you should research the margins available in the restaurant business.  Specifically, the “prime cost” (labor + variable cost).  It’s not like a hotel or an airplane–the most profitable restaurants have nowhere near the margin to give away that Groupon has been charging.  Think about it this way–would you hire a salesperson for your data product at a 50% commission and then give him a 50% discount to offer to customers?  My guess is no–and your margins are better than most restaurants, I hope.

  • Not Quite

    Your point #6 isn’t quite right, as it only scratches the surface of their numbers.  Included in Groupon’s cash flow from operations is 100% of the amount they receive from deal purchasers, including the nearly 50% that must go to merchants.  Instead of putting the 50% that must go to merchants in a restricted cash account, Groupon has spent it (you can tell because the 3/31 cash balance is less than the 3/31 “Accrued Merchant Payable”).  That’s why their true cash flow from operations is overstated–half of that cash isn’t theirs to keep and must be paid out eventually.

    Even if Groupon stopped all marketing, hiring, and selling of new deals today, they’d still owe the vast majority of the $290M to merchants for deals consumers will redeem.  Groupon spent money they should have been reserving, and put money into shareholders’ pockets instead of into the business.  If they stick the money from the IPO back on the balance sheet to cover this liability, they’ll be fine.  (That is, if you get excited about paying 10x+ revenues for a business that has to use the IPO cash to sit in the bank to cover its liabilities–rather than investing it in new opportunities)  Otherwise, when sales growth starts to decline, they’ll hit the wall.

    Even if growth doesn’t slow, they could still be in trouble if the split with merchants increases from 50% or if they need to pay merchants faster than the 60 days they take now (in the US).  A moat is fine, but consumers are loyal to the merchant, not to Groupon.  I don’t care who delivers a coupon for 50% off my favorite pizza place, and I won’t take a worse deal from Groupon than from someone else for the same restaurant.

    The negative working capital should provide float–they can hold merchants money for a couple months and earn interest.  What they can’t do indefinitely is continue to spend the money from last month that they owe to merchants on the premise that more money is coming in next month from an increase in sales.

    Also, to your point #2, you should research the margins available in the restaurant business.  Specifically, the “prime cost” (labor + variable cost).  It’s not like a hotel or an airplane–the most profitable restaurants have nowhere near the margin to give away that Groupon has been charging.  Think about it this way–would you hire a salesperson for your data product at a 50% commission and then give him a 50% discount to offer to customers?  My guess is no–and your margins are better than most restaurants, I hope.

  • Not Quite

    Your point #6 isn’t quite right, as it only scratches the surface of their numbers.  Included in Groupon’s cash flow from operations is 100% of the amount they receive from deal purchasers, including the nearly 50% that must go to merchants.  Instead of putting the 50% that must go to merchants in a restricted cash account, Groupon has spent it (you can tell because the 3/31 cash balance is less than the 3/31 “Accrued Merchant Payable”).  That’s why their true cash flow from operations is overstated–half of that cash isn’t theirs to keep and must be paid out eventually.

    Even if Groupon stopped all marketing, hiring, and selling of new deals today, they’d still owe the vast majority of the $290M to merchants for deals consumers will redeem.  Groupon spent money they should have been reserving, and put money into shareholders’ pockets instead of into the business.  If they stick the money from the IPO back on the balance sheet to cover this liability, they’ll be fine.  (That is, if you get excited about paying 10x+ revenues for a business that has to use the IPO cash to sit in the bank to cover its liabilities–rather than investing it in new opportunities)  Otherwise, when sales growth starts to decline, they’ll hit the wall.

    Even if growth doesn’t slow, they could still be in trouble if the split with merchants increases from 50% or if they need to pay merchants faster than the 60 days they take now (in the US).  A moat is fine, but consumers are loyal to the merchant, not to Groupon.  I don’t care who delivers a coupon for 50% off my favorite pizza place, and I won’t take a worse deal from Groupon than from someone else for the same restaurant.

    The negative working capital should provide float–they can hold merchants money for a couple months and earn interest.  What they can’t do indefinitely is continue to spend the money from last month that they owe to merchants on the premise that more money is coming in next month from an increase in sales.

    Also, to your point #2, you should research the margins available in the restaurant business.  Specifically, the “prime cost” (labor + variable cost).  It’s not like a hotel or an airplane–the most profitable restaurants have nowhere near the margin to give away that Groupon has been charging.  Think about it this way–would you hire a salesperson for your data product at a 50% commission and then give him a 50% discount to offer to customers?  My guess is no–and your margins are better than most restaurants, I hope.

  • http://getabl.wordpress.com/ markslater

    your not following. Price competition is coming – thats in the form of reduced margins for the group buyers.

  • http://getabl.wordpress.com/ markslater

    your not following. Price competition is coming – thats in the form of reduced margins for the group buyers.

  • http://getabl.wordpress.com/ markslater

    your not following. Price competition is coming – thats in the form of reduced margins for the group buyers.

  • http://twitter.com/Roop13 Rupert

    Allow me to jump in here since I am located a mile down the street from Groupon.  We offer discounts to undercut Groupon all the time.  Why? We have less overhead then Groupon does.  But you are right that for now merchants will run all of the sites.  But over-time merchants will goto the low cost provider.  It will become a commodity just like everything else.

  • http://twitter.com/Roop13 Rupert

    Allow me to jump in here since I am located a mile down the street from Groupon.  We offer discounts to undercut Groupon all the time.  Why? We have less overhead then Groupon does.  But you are right that for now merchants will run all of the sites.  But over-time merchants will goto the low cost provider.  It will become a commodity just like everything else.

  • http://twitter.com/Roop13 Rupert

    Allow me to jump in here since I am located a mile down the street from Groupon.  We offer discounts to undercut Groupon all the time.  Why? We have less overhead then Groupon does.  But you are right that for now merchants will run all of the sites.  But over-time merchants will goto the low cost provider.  It will become a commodity just like everything else.

  • http://twitter.com/Roop13 Rupert

    Great Post I got to disagree with #4 on Groupon building a moat. 

    I think they think they are building a “moat” by aquiring a gigantic local sales force and locking up merchants for 150 days (60 days pre the deal running, and 90 days post).  If groupon Now works then yes they have an ongoing relationship with those businesses and therefore a larger strategic advantage.  While I love the concept, (and we are launching a similar one) I think it’s success will be limited to a few highly dense urban markets.  We shall see.

    As for asking me or any of the other 400 mini-competitors in the space, there are HUGE BARRIERS TO SCALE!  Trust me we have tried launching in three markets. 

    However, huge companies like Goog, FB, Tzoo and others won’t have the same problems cause they already have the reach.  Big long-term competition problem for Groupon.

    As for #1 small biz’s love daily deals.  We get 3 unsolicited emails a week to empahsize this point.  It’s a great defined marketing cost for the biz, relative to the old school spray & pray approach.

  • http://twitter.com/Roop13 Rupert

    Great Post I got to disagree with #4 on Groupon building a moat. 

    I think they think they are building a “moat” by aquiring a gigantic local sales force and locking up merchants for 150 days (60 days pre the deal running, and 90 days post).  If groupon Now works then yes they have an ongoing relationship with those businesses and therefore a larger strategic advantage.  While I love the concept, (and we are launching a similar one) I think it’s success will be limited to a few highly dense urban markets.  We shall see.

    As for asking me or any of the other 400 mini-competitors in the space, there are HUGE BARRIERS TO SCALE!  Trust me we have tried launching in three markets. 

    However, huge companies like Goog, FB, Tzoo and others won’t have the same problems cause they already have the reach.  Big long-term competition problem for Groupon.

    As for #1 small biz’s love daily deals.  We get 3 unsolicited emails a week to empahsize this point.  It’s a great defined marketing cost for the biz, relative to the old school spray & pray approach.

  • http://twitter.com/Roop13 Rupert

    Great Post I got to disagree with #4 on Groupon building a moat. 

    I think they think they are building a “moat” by aquiring a gigantic local sales force and locking up merchants for 150 days (60 days pre the deal running, and 90 days post).  If groupon Now works then yes they have an ongoing relationship with those businesses and therefore a larger strategic advantage.  While I love the concept, (and we are launching a similar one) I think it’s success will be limited to a few highly dense urban markets.  We shall see.

    As for asking me or any of the other 400 mini-competitors in the space, there are HUGE BARRIERS TO SCALE!  Trust me we have tried launching in three markets. 

    However, huge companies like Goog, FB, Tzoo and others won’t have the same problems cause they already have the reach.  Big long-term competition problem for Groupon.

    As for #1 small biz’s love daily deals.  We get 3 unsolicited emails a week to empahsize this point.  It’s a great defined marketing cost for the biz, relative to the old school spray & pray approach.

  • http://twitter.com/Roop13 Rupert

    This is a great point.  Since they have aquired so many users.  It actually just makes it harder for everyone else.  Not impossible but a lot harder.

    My guess is that at some point like in Chicago, they will just turn the faucet off and just stop spending on adwords and the like.  It will be interesting to see what impact that has on the biz.

  • http://twitter.com/Roop13 Rupert

    This is a great point.  Since they have aquired so many users.  It actually just makes it harder for everyone else.  Not impossible but a lot harder.

    My guess is that at some point like in Chicago, they will just turn the faucet off and just stop spending on adwords and the like.  It will be interesting to see what impact that has on the biz.